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Privacy Policy

Last updated: January 2024

Introduction

At Caplendresto Consultoría Financiera S.A. de C.V. (hereinafter "Caplendresto"), we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store, and protect your personal information in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

Data we collect

We collect the following types of personal information:

  • Identification data: full name, email address
  • Contact data: phone number, postal address
  • Financial data: only when necessary to provide our advisory services
  • Browsing data: IP address, browser type, pages visited

Use of information

We use your personal information for the following purposes:

  • Provide financial advisory services and guidance on social programs
  • Respond to your inquiries and information requests
  • Send communications related to our services
  • Improve the quality of our services and user experience
  • Comply with legal and regulatory obligations

Data sharing

We do not sell, rent, or share your personal information with third parties for commercial purposes. We may share information with:

  • Government authorities when required by law
  • Service providers who help us operate our website
  • Financial institutions when necessary to provide our services

Data protection

We implement technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, alteration, or destruction. These measures include data encryption, restricted access, and continuous monitoring of our systems.

Your ARCO rights

In accordance with the LFPDPPP, you have the right to:

  • Access your personal data in our possession
  • Rectify your data when inaccurate or incomplete
  • Cancel your data when you consider it unnecessary
  • Oppose the processing of your data for specific purposes

To exercise these rights, you may contact us at: privacy@caplendresto.com

Changes to this policy

We reserve the right to modify this Privacy Policy at any time. Modifications will take effect immediately after publication on this website. We recommend that you periodically review this page.

Contact

If you have questions about this Privacy Policy, you may contact us at:

Email: privacy@caplendresto.com

Dirección: Av. Paseo de la Reforma 250, Col. Juárez, Cuauhtémoc, 06600 Mexico City, CDMX